What Makes Our Process Better
Our approach to landscaping installs involves your collaboration every step of the way, regardless of the scope of work. On significant projects we ensure the finished product meets your initial and expected outcome through a series of steps outlined as follows:
-
After initial contact, we'll likely schedule a time to meet at your property to gather information necessary for an estimate.
-
Within 24-48 hours, you will receive an estimate. Subsequent revisions and adjustments will be made to agree on final scope of project.
-
Samples of project materials along with a project design are presented to the client for approval. Start date and other terms are confirmed at that time.
-
Commencement of project. Any deviance from the agreed project scope as a result of unforeseen factors are immediately communicated to you for approval.
-
At 50% completion, we conduct a check-in with you to confirm progress and note any revisions.
-
Another check-in will be conducted as needed between the half-way mark and completion.
-
Completed project is presented for a final sign off. Any minor adjustments or changes requested are completed at this time.
-
Enjoy your new property addition!
Following this order of operation has been key to achieving our goal of complete customer satisfaction. A transparent approach gives you the piece of mind to enjoy your new addition as it comes together, not just when it's finished.
Day one of multi-level retaining wall project.
Day Three of multi-level retaining wall project.
Day five of multi-level retaining wall project.
Client seeking to level out and extend backyard.
The finished product, meeting the desired end result.