Our Unique Process
From Vision to Completion, OUr Process is A Transparent, Collaborative Approach to Landscape Design and Build
At Ponti Landscapes, we believe that a great result starts with a great process. That’s why our design-build landscaping approach emphasizes communication, collaboration, and careful planning at every step. Whether you’re planning a small front yard refresh or a full outdoor living transformation, our goal is the same — to deliver a smooth experience and an outcome that reflects your vision.
Here’s how we work:
Step 1: Initial Contact and On-Site Consultation
After you reach out, we’ll schedule a convenient time to visit your property. This initial meeting gives us the opportunity to walk the site, understand your goals, assess conditions, and take any necessary measurements. You’ll have the chance to share your ideas, ask questions, and learn about your options.
Step 2: Estimate and Scope Development
Within 24 to 48 hours of our site visit, you’ll receive an initial estimate based on the proposed scope of work. We refine this estimate through clear communication and client feedback, working together to finalize the scope, phases, and budget. If design services are required, we’ll discuss those deliverables and timelines up front.
Step 3: Design Review and Material Selection
Once we agree on scope and pricing, we’ll present material samples and (when applicable) design layouts. From stone and mulch types to lighting and plant palettes, we walk you through your choices and help you make confident decisions. At this stage, we also confirm start dates, timelines, payment structure, and other terms.
Step 4: Project Launch and Active Communication
With materials selected and the plan in place, we begin the build. You’ll hear from us regularly during the installation process. If we encounter any unexpected conditions that require a change in the plan (such as site drainage issues or hidden debris), we communicate them promptly and seek your approval before moving forward.
Step 5: Mid-Project Check-In
At the halfway mark, we pause to walk the site with you (if available), answer questions, and confirm that the project is progressing as expected. This is also an opportunity to discuss any adjustments or additions before we proceed toward completion.
Step 6: Final Walkthrough and Touch-Ups
Once the work is complete, we review the finished project with you in person. If any final refinements or small touch-ups are needed, we complete them at this time. We don’t consider the project complete until you’re fully satisfied with the results.
Step 7: Enjoy Your New Outdoor Space
From that point on, it’s yours to enjoy. Whether it’s a functional outdoor patio, a beautifully graded lawn, or a fully transformed backyard retreat, your new space is designed and built for long-term beauty, usability, and value.
Why Our Process Works
We’ve refined this approach over years of successful landscape installations across Cary, Raleigh, and the greater Triangle region. Our clients consistently tell us they feel informed, supported, and respected throughout the process, not just at the end.
We don’t just want you to love the finished product. We want you to feel great about how you got there.
Let’s start the process. Contact our team today to schedule your consultation.
Why Homeowners Trust the Ponti Landscapes Difference
Choosing the right landscaping company isn’t just about the final look; it’s about the experience from start to finish. At Ponti Landscapes, we’ve built our reputation in Cary, Raleigh, and the surrounding Triangle communities by keeping homeowners informed, involved, and confident at every stage of their project.
Our design-build process is structured, but never rigid; we guide you through decisions, communicate openly when conditions change, and make sure every detail reflects the vision you shared with us on day one. The result is a smoother, more enjoyable project and an outdoor space that feels intentionally crafted for your home and the way you live.
What truly sets Ponti Landscapes apart is the level of care we put into every relationship, not just every project. Homeowners and clients tell us the same thing: they feel heard, respected, and supported from the first conversation to the final walkthrough. We don’t rush decisions, disappear mid-project, or leave you guessing about the next step. Instead, we show up, communicate clearly, and stand behind our work with the pride of a small, owner-driven team.
When you choose Ponti, you’re choosing a partner who treats your property like their own and sees your project through with honesty, craftsmanship, and real accountability. That’s the kind of experience you remember long after the last plant is in the ground.